Appointments

You may call, stop by, or email us to set an appointment. We schedule appointments according to availability and specialty. Please arrive 10 minutes prior to your appointment time. A deposit of $25 is required for ALL services (spa packages must be paid in full). All services will be assessed a 10% Service fee at the time of checkout. Because of the ever changing prices on Groupon, those visits will be assessed a flat fee of $6 per visit. We have a NO REFUND policy. Spa credits are issued on a case by case basis. 

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Running Late? Can't Make Your Appointment?

Please let us know and we will do our best to accommodate you. Arriving late will impact the time allotted for your service; it will lessen the effectiveness and most importantly your pleasure and enjoyment. We allow no more than 15 minutes grace for services of 1hr or more. As a courtesy to all clients our treatments are completed as scheduled.

Cancellation of all spa services require no less than a 24-hour notice. If not cancelled, or you fail to show, your deposit of $25 or full service price for spa package is forfeited as a No-Show Fee. FOR GROUPON SERVICES: If you fail to cancel your appointment, your voucher will be redeem as payment of the No-Show Fee.  

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Gift Cards

Physical and digital gift cards expire one year from purchase date per North Carolina Law. We will be sure to contact the recipient and/or purchaser as the expiration date nears. If the recipient cannot redeem the card, we will allow the purchaser to redeem within the year time frame.

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Thank you for your consideration and understanding. Gratuities are not included in the price of services and are greatly appreciated. Suggestions are always welcome.

 

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*All service providers are Independent Contractors. All incidents due to negligence should be handled with your service provider. At any time, service providers may be in training.* 

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